Packaging & Shipping

Packaging material: Standard export wooden case or aluminum case.

Shipping method: By ship / By air / By express (DHL / FEDEX / TNT / EMS...etc).

Remark: We always choose the most economical and reliable shipping company to make sure you will reveice the goods in time. Tracking number will be provide to you once the goods is shipped.


 

Warranty and training 

1 years warranty time for free, ex factory under normal and proper operation; free labor and material but without consumables parts.

There is a professional international after-sale service team, who can provide you 24 hours after-sale service and technical supports. Our machines are designed by Modularization. Any problem, we will make sure where is the problem by yourdescription, photos or videos, and give you the solutions immediately . If there is any problem can not be resolved easily, we will send you the new module for changing for free in two year, just the person knows some electrics knowledge can work this . We will made warranty contract with you and take the two years warranty promise seriously .

There is a copy user's manuals for detailed instructions on the introduction, the operation, the maintenance, etc.

FAQ
 

1. Do you have any warranty?

Yes, we have. 12 months warranty on host machine is given. 3 months free replacement warranty for handles, treatment heads, and parts.

2. How is your after-sale service?

We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered.

3. What certification do you have?

All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea.

4. Will you teach how to use the machine?

Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily.  It is easy to operate by anyone with the instructions.

5. Why should you choose us?

Powerful factory, giving the competitive price and best technology support 12-years' experience in producing beauty machine, strong R&D 1 years-warranty and 8/24 online after-sale service CE Certification, the key for you to legally use and sell the machine Diversity of customized service, strong OEM & ODM capability available.